ABOUT US
Window Coverings Made Simple, Honest, and Right
At Factory Direct, we believe that buying window coverings shouldn’t be complicated or high-pressure. With a commitment to honest guidance, durable products, and personalized service, we’re here to help you find the right solution, whether it’s shutters, shades, or blinds, for your unique space and budget.
With over 15 years of hands-on experience, our team brings a depth of industry knowledge that distinguishes us. We’re not just salespeople, we’re installers, designers, problem-solvers, and long-time professionals who know what works and what lasts.
A Company Built on Real-World Experience
Factory Direct began as a repair and installation service, and that foundation still drives how we do business today. We’ve seen firsthand which products fail, which ones last, and what really gives customers the best long-term value. That’s why we focus on educating our clients, not upselling them.
Matt Austin – Owner
Matt brings a unique skill set to the business, combining 15+ years in the window covering industry with a background in mechanical engineering and residential remodeling. He grew up working on home improvement projects and understands the importance of function, customization, and clean design. His hands-on experience in installs and repairs allows him to adapt to any job site condition with ease and precision. As a rental property owner, Matt also knows what products make the most sense for real estate investors, landlords, and house flippers looking for long-term value and visual appeal.
Andrew Bird – Owner
Andrew’s focus is all about people. With a background in customer service, business management, and vendor relations, he brings a strong relationship-driven approach to every interaction. Andrew ensures that every customer feels heard, respected, and supported throughout their entire experience with Factory Direct. He excels at helping clients understand their options, stay informed, and feel confident in their decisions. His ability to build long-term connections with homeowners, contractors, and vendors is one of the key reasons our customers keep coming back and referring us to others.
Serving the Central Valley with Integrity
We proudly serve Kern County, Fresno County, and Visalia, offering expert recommendations backed by years of experience, not commission-based sales tactics. Whether you're updating a single room, completing a full remodel, or outfitting multiple investment properties, we tailor our guidance to your exact needs.
At Factory Direct, we’re committed to providing Quality Window Coverings at the Right Price, delivered with craftsmanship, care, and unmatched industry insight.